1. General Information

1.1. The website veratin.eu is operated by PE Romanovskiy Andrii, registered under the laws of Ukraine, with its registered office at Aviatsiyna St. 3, apt. 12, Kharkiv, 61145, Ukraine (hereinafter referred to as “Veratin Skin Care”, “we”, or “us”).
1.2. You can contact us at any time by email at hello@veratin.eu or by phone at +380981611040.

2. Products and Pricing

2.1. We make every effort to display as accurately as possible the colors, descriptions, and specifications of our cosmeceutical products on the website. However, minor variations may occur.
2.2. All prices displayed on the website are in EUR and include applicable VAT (Value Added Tax) where legally required, unless stated otherwise.
2.3. We reserve the right to change prices at any time without prior notice. However, the price charged will be the price in effect at the time your order is confirmed.

3. Orders and Conclusion of Contract

3.1. By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and are at least 18 years old.
3.2. After placing an order, you will receive an automated email acknowledging that we have received your order. Please note that this does not mean your order has been accepted.
3.3. The contract between us is formed only when we send you a Dispatch Confirmation email confirming that the products have been shipped.

4. Shipping and Delivery

4.1. We deliver products across Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom and Moldova.
4.2. Delivery costs and estimated delivery times will be clearly presented during the checkout process before you confirm your order.
4.3. We are not responsible for delays caused by customs clearance, courier service disruptions, or force majeure events.
4.4. International orders may be subject to local import duties and taxes, which are the sole responsibility of the customer.

5. Right of Withdrawal and Returns (EU Consumer Rights)

5.1. If you are a consumer residing in the European Union, you have the legal right to cancel and return your order within 14 days from the day you (or a third party nominated by you) receive the goods, without giving any reason.
5.2. To exercise your right of withdrawal, you must inform us of your decision by a clear statement sent via email to hello@veratin.eu.
5.3. Conditions for Return:

• Returned products must be unopened, unused, in their original packaging, and in a condition suitable for resale.
• For hygiene and safety reasons (cosmeceuticals and skin-care items), opened or used products cannot be returned unless they are defective or damaged upon arrival.
  5.4. Return Shipping Costs: You will be responsible for paying the direct costs of returning the goods, unless the product arrived damaged, defective, or incorrect.
  5.5. Refunds: We will reimburse all payments received from you (excluding standard delivery costs) within 14 days of receiving the returned goods or proof of shipment, using the same payment method you used for the initial transaction.

6. Intellectual Property Rights

6.1. All content on this website—including text, graphics, logos, images, product formulas, trademarks, and software—is the property of Veratin or its content suppliers and is protected by international copyright and intellectual property laws.
6.2. You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without our express written permission.

7. Limitation of Liability

7.1. Our products are professional cosmeceuticals. Always follow the instructions for use provided on the packaging. If you have specific skin conditions, allergies, or sensitivities, consult a healthcare professional before use.
7.2. To the maximum extent permitted by law, Veratin shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or website.

8. Governing Law and Jurisdiction

8.1. These Terms shall be governed by and construed in accordance with the laws of Ukraine, without regard to its conflict of law principles.
8.2. Any disputes arising in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Ukraine. If you are an EU consumer, you may also benefit from mandatory consumer protection laws of your country of residence.

9. Changes to Terms

9.1. We reserve the right to update or modify these Terms at any time. The most current version will always be posted on this page with the “Last updated” date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.